How do I know what membership registration I need?
Compare the membership options here. We also have “Try-it-out” membership plans so you can check out one of our paid membership levels for a month and see if it meets your needs.
What is the cost?
The "Launch Your Small Group" membership is free. The cost of "Lead or Coach Your Small Group" or "Lead, Coach or Direct Small Group Ministry" memberships start at $4 per month depending on the length and level of membership you choose. If you have questions about scholarships or you are a student or missionary, please contact us at office@smallgroups.com
What Payment Methods do you accept?
We accept Visa, Master Card, Discover, and American Express. We can also take credit card payments over the phone. Additionally, you can send in a check. No orders are processed until payment is received.
Is there a trial period for the SmallGroups.com membership so I can evaluate whether or not I want to become a member?
We also offer several free products so you can get a sampling of our resources. We also offer lower cost “Try-it-Out” memberships which allow you to evaluate our resources for 1-month. You also have access to one of our complete monthly online magazines for free so you can see the great resources we offer new every month.We do have a return policy in case after you subscribe you are not satisfied with our services. Go to Return Policy.
Is my payment at the online store secure?
At SmallGroups.com protecting your personal information through online security is of the utmost importance. Financial information and billing information is collected and used to bill the user for products and services. We do all we can to ensure that before your information is transmitted across the Internet, it is encrypted so that it is secure and cannot be read or tampered with during the transmission. Our site uses the industry standard, SSL (secured socket layer) encryption. SmallGroups.com uses firewalls and has security measures in place at its physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our web site.
Can I get a receipt for my membership fee or store items purchased?
When you make a purchase of a SmallGroups.com membership or a special SmallGroups.com product, a receipt is available at the end of your “checkout” process as well as by email. A receipt and order history are also available at SmallGroupStore.com when you login.
Receipts for books, curriculum, and other products purchased through our Amazon.com affiliate store are handled by Amazon.com.
Is my personal information secure?
Our Commitment to Small Group Network Members
SmallGroups.com respects and wants to protect the privacy of our users.SmallGroups.com will not collect any personal information about individuals except when specifically and knowingly provided by the individual. Our site uses forms for users to request information, products, and services. Examples of personal information include, name, e-mail address, mailing address, phone number and church survey information.
We do not sell, rent, or loan any customer level identifiable information to anyone other than SmallGroups.com Key Resource Partners (link to Key Resource Partner list) who SmallGroups.com has teamed up with to provide small group resource “packages”. Any personal information you give us will not be given to other third parties without your consent.
Security
At SmallGroups.com protecting your personal information through online security is of the utmost importance. Financial information and billing information is collected and used to bill the user for products and services.We do all we can to ensure that before your information is transmitted across the Internet, it is encrypted so that it is secure and cannot be read or tampered with during the transmission. Our site uses the industry standard, SSL (secured socket layer) encryption. SmallGroups.com uses firewalls and has security measures in place at its physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our web site.
How SmallGroups.com Uses Member Information
We use contact data provided from our users to get in touch with the user when necessary. We also use contact information to pass along special offers from SmallGroups.com or SmallGroups.com Key Partners, although no personal informtion is ever transfered to our Key Partners.
We also use standard web server log files to help us count visitors and evaluate our site's technical capacity. We use this information to find out how many people visit SmallGroups.com, help us arrange the pages in the most user-friendly way, keep the site browser-friendly, and to make our pages more useful to our visitors. We record information on site traffic but not information on individual visitors to our site.SmallGroups.com may share non-personal aggregate or summary information regarding its customers with Key Resource Partners or other third parties. We use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.
What is the Return Policy? Can I get a refund if I find SmallGroups.com does not serve my needs?
Return Policy - If you pay membership fees with credit card and find you are unhappy with the services of SmallGroups.com, please email office@smallgroups.com within 15 days of your registration for a full refund. We will simply credit your credit card account and take your user information off the system. After 15 days, all sales are final. (There are no refunds for sales via check, since sales by this plan already have two weeks to check out the site before the check must be received.)
How are purchases handled through the SmallGroups.com store for books and products handled through Amazon.com?
In Association with Amazon.com – most of the online store items we carry in the SmallGroups.com bookstore are handled through an Amazon.com affiliated bookstore.These purchases are subject to the Return Policy of Amazon.com.See http://www.amazon.com/exec/obidos/tg/browse/-/468532/ref=br_bx_c_1_7/107-4909730-6625362 for Amazon.com return policy.
I forgot my password. How do I reset it?
If you have forgotten or want to change you password, go to the “forgot your password” link and request a new password. For security reasons, a new random password will be generated and sent to you by email, from there you can use your new password, login and change your password as needed.
My password doesn’t work?
If your login is not working, be sure you are using the proper user name (email address) and the proper password.Remember passwords are case-sensitive. If you continue to have problems logging in then perhaps:
-you never registered with SmallGroups.com, register here
-you have forgotten your password, update your password here
-your SmallGroups.com membership has expired, login and update your registration here
-you are trying to access an article that your membership does not give you permission to access, see membership level comparisons here
I’m registered as Member, why does my password allow me to get to some articles and not others?
Each SmallGroups.com membership level allows you to view specific articles.You can tell which articles you have access to by following the icons. If you need access to articles not in your membership level, see additional membership options here
How do I change my email address, password, or other information?
Login using your user name (email address) and password, then select “My account” link to see option for changing personal info.
Is the information on SmallGroups.com Copyrighted?
--Copyright © SmallGroups.com, Inc All rights reserved
SmallGroups.com is the Internet based operations of the Small Group Network, P.O. Box 621, Zionsville, IN46077, 317-769-0945.The Small Group Network creates content and purchases rights to content on SmallGroups.com. With membership fees, Small Group Network members purchase rights to view articles found on SmallGroups.com. These rights DO NOT include reprint or reproduction rights for articles on the SmallGroups.com site. See guidelines for sharing content with individuals within a specific local church or local organization here.
Can I make copies or reprint articles for small group leaders in my local church?
No part of SmallGroups.com may be reproduced or reprinted by individuals who are NOT members of the Small Group Network except for brief quotations.When quoting SmallGroups.com, please include www.SmallGroups.com in your credit line. See guidelines for sharing content with individuals within a specific local church or local organization here.
Are there ways to share the resources with other small group leaders in my church?
Only SmallGroups.com members can view content they have purchased rights to view. We do have membership options available where you can make multiple memberships available to any number of small group leaders in your local church.See details of our Director Level SmallGroups.com membership.
I have suggestion or comments, how do I contact the right person?
If you have any questions about the Privacy Policy and Security Statement, the practices of this site, or your dealings with this Web site, you can contact:
Small Group Network Director
P.O. Box 621
Zionsville, IN46077
office@smallgroups.com
317-769-0945
I would like to write an article for SmallGroups.com, how do I go about doing that?
We welcome article submissions to SmallGroups.com. We are looking for articles, ideas, and insights dealing with each month's Small Group Dynamics online magazine theme; cartoons; brief testimonies about how God has moved in your group; humor in groups; ice-breaker ideas; whatever you think other leaders would benefit from. We will have special sections for different kinds of groups, so if you have something to contribute about recovery groups, for instance, send it to us. Also, we will include information and helps for all types of small group leadership: facilitators, apprentices and assistants, hosts, shepherds, coaches, administrators, pastors.
We use mostly practical, how-to oriented articles. Most articles are between 500 and 1,500 words in length, although shorter or longer articles may be used on occasion. See our monthly ezine theme list and our writers guidelines for more information.
How do I use the SmallTalk Public Forum and Directories (Church Directories, etc.) and Comment areas?
The ability to post to SmallTalk Public Forums, Directory Lists, and Comment sections requires you to register with SmallGroups.com. Registration to post to most SmallGroups.com public forums and directory lists is included in all our membership levels including our free membership level. You can register here.
Should I be concerned about information I post on the forums, directories, or interactive features?
Public Forums
This site makes forums, message boards, and/or user groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
Similarly, we will only use information you post about your ministry to allow interested users of SmallGroups.com to find you. Please note, however, that anything you publish on the Web through SmallGroups.com (such as Church directories, MyGroup and bulletin boards) is available to anyone visiting the site, whether or not they are registered members of SmallGroups.com. This is true of anything you choose to make available on the Internet.
SmallTalk transcripts are owned by the Small Group Network and edited at our discretion for future reference or use. We reserve the right to delete extraneous comments; the last names of participants; personal email addresses, URL’s, phone numbers, and postal addresses; and other references that might be insensitive to individuals or organizations beyond the discussion board.
All content provided to SmallGroups.com forums, directories, and interactive features whether in the form of text, photos, audio or video files, or any other media may be freely accessed, viewed, copied, and used by SmallGroups.com. Forum and Directory content and other public access areas such as Top Ten Lists, Darryl’s Dilemma and other interactive features are supplied by users for public viewing and no compensation for these types of posts is offered.
DISCLAIMER: SMALLGROUPS.COM DOES NOT MONITOR OR ENDORSE EVERY POST A USER(S) MAY MAKE TO SMALLTALK FORUMS, DIRECTORY LISTS, PUBLIC COMMENT AREAS AND INTERACTIVE FEATURES. EFFORTS ARE MADE TO REDUCE ACCESS TO THOSE WHO SEEK TO MAKE OFF-TOPIC POSTS OR WHO WOULD POST UNSOLICIDTED, UNRELATED, OR INAPPROPRIATE MESSAGES. HOWEVER, IT IS IMPOSSIBLE TO ELIMINATE ALL SUCH MALICIOUS ATTEMPTS. THOSE WHO USE AND VIEW PUBLIC FORUMS DO SO AT THEIR OWN RISK.
Are your resources only relevant to one type of small group model?
NO. SmallGroups.com members represent a broad spectrum of small group ministry models and philosophies. While other web sites and mail lists offer helps for organizing and operating small group ministry utilizing a specific model, we try to include information about a wide variety of models including, but not limited too, purpose driven, free market, cell church, meta church, house church and many others.
Is this resource available only on the Internet or can I receive an off-line newsletter?
We are primarily an on-line ministry. All our resources are available on or through the Internet. Both our web sites and emails are available to help churches and individuals develop and grow vital disciple-making small groups. We have found that we can provide these resources at a substantially lower cost on-line than by mailing hardcopy print. We believe it is also better stewardship of God's resources.
Do you do any ministry off the Internet?
Yes. Some of our Home Team staff lead small group workshops and seminars at churches, retreats, and conventions. We also can do consults with churches that are beginning, reorganizing, or reviving a small groups ministry.You may contact office@smallgroups.com for more information.
Is SGN a not-for-profit organization?
No. Presently we are a for-profit sole proprietorship. That does not mean that our main goal is to make a profit from this ministry. We have chosen this organization to keep things simple and sustainable over time.
Who is SmallGroups.com affiliated with?
We are not directly affiliated with any organization or denomination. At the same time, we are a network comprised of many people from a wide variety of churches, denominations, and Christian organizations.
We have not adopted a creed or statement of faith for our ministry; rather we view the entire Holy Bible as our statement of faith and the Godhead community of God the Father, Jesus Christ and the Holy Spirit as the leader and foundation of the ministry of SmallGroups.com.
Linking To Other Sites
Please remember that when you use a link to go from SmallGroups.com to another web site, including the Amazon.com affiliate bookstore, Key Resource Partners, and the numerous other links on the site, the SmallGroups.com Privacy Policy is no longer in effect. Your browsing and interaction on any other web site, including any site that has a link on SmallGroups.com, is subject to the rules and policies of that site. We encourage you to read the rules and policies of the sites you visit to further understand their procedures for collecting, using, and disclosing personal information. We also do not endorse all websites that link from SmallGroups.com.
Launch Your Small Group
Lead or Coach Your Small Group
Lead, Coach, or Direct Small Group Ministry
